Terms & Conditions
1. How to book your walking holiday.
The Walking Holiday Company is happy to accept your booking online, by post, fax or telephone.
We are able to accept deposit and balance payments by debit / credit card, or you may send a sterling cheque, which must be drawn on a UK bank account.
Upon receipt of your deposit of £100 per person your Walking Holiday reservations will be made.
The deposit for your walking holiday is non-refundable.
Your holiday balance will be due 8 weeks (56 days) prior to the start date of your walking holiday. If you book your walking holiday within 8 weeks (56days) of the ‘start date’, your full balance will be payable at that time.
1a. Alterations to your walking holiday (made by you).
The Walking Holiday Company shall book your holiday in accordance with your requested dates. If you need to change any details of your booking, we will do our best to help. If a change you have requested is made we will charge an Amendment Fee.
The fee will be £30 per person for those wishing to change/amend their booking more than 56 days prior to departure.
Alterations after this date will be treated as a cancellation and re-booking.
An additional charge may be levied if we are unable to recover costs already incurred (for example, accommodation deposits).
1b. Alterations by The Walking Holiday Company.
The Walking Holiday Company reserve the right to change the itinerary or accommodation where circumstances dictate. We shall advise you of these amendments before your start date.
2. If you need to cancel your walking holiday.
Should you need to cancel your walking holiday, then you must advise us as soon as possible. Your cancellation will need to be confirmed in writing.
Our cancellation fees will apply as follows:
56 days or more before your start date - deposit only
29 to 55 days before your start date - 50%
8 to 28 days before your start date - 90%
Less than 8 days - 100%
The Walking Holiday Company is obliged to implement these cancellation fees without exception.
We therefore strongly advise you to take out adequate travel insurance to cover you against cancellation.
3. Your Responsibilities
It is your responsibility to ensure that you have a reasonable level of health / fitness, adequate experience, suitable clothes/equipment and remain aware of risks involved in a walking holiday.
Although The Walking Holiday Company can assure you that with sensible precaution your holiday is as safe as possible you must accept that the sole responsibility for your personal safety remains with you.
In the interest of safety you must undertake to follow the advice in the guide book or route notes as well as that provided by anybody on our behalf, heed any warning or advisory notices you may encounter on your walk, follow the Country Code and act sensibly and prudently at all times.
You are responsible for your own travel arrangements to the start point and from the finish point of you holiday. Please read through our booking conditions carefully.
The person making the booking accepts the terms of these booking conditions on behalf of everyone named on the booking form.
4. Insurance
We strongly recommend you take out adequate insurance to cover you against cancellation, illness, personal accident and loss or damage to possessions.
The Walking Holiday Company or its associates cannot accept responsibility for any loss, damage, illness, injury or consequences outside of their control.
5. The Walking Holiday Company
We
believe that the details on the web site to be correct at the time of publication. All arrangements made on behalf of clients are made in good faith.
We reserve the right to alter the information, prices and itineraries on the website before acceptance of a booking.
6. Force majeure
The Walking Holiday Company regret we cannot accept any liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by, or you otherwise suffer any damage or loss as a result of force majeure.
Force majeure means any event which we, or the supplier of the service(s) in question, could not, even with all due care, foresee or avoid.
Such events include war or threat of war, riots, civil strife, terrorist activities, industrial disputes, fire, natural or nuclear disasters, adverse weather conditions and all similar events outside our control.
7. Acceptance of The Walking Holiday Company Terms and Conditions.
Your walking holiday booking is accepted on the basis of the above conditions. Please do not ask us to change them after booking.
If you have any queries regarding our terms and conditions
please contact Julie Thomas at The Walking Holiday Company